Home

Designing AI-powered workflows for SEO professionals

Led end-to-end design of a new AI-driven tool at Semrush. Conducted research and 20+ user tests to understand and build the product from 0 to 2,000 active users.

Semrush is a leading SEO and digital marketing platform helping businesses improve their online visibility.

Too many tools. No clear starting point.

Semrush has powerful data, but getting to an answer takes too many steps. Users were getting lost before they got value.

AI raised the bar.
Marketers started expecting faster answers, less manual work, more automation. The tools they used daily were changing. Semrush needed to change with them.

Too many tools
No clear starting point
Slow time-to-value

The goal

Make complex SEO tasks simpler and faster, without adding more complexity to the platform.

Led end-to-end design

I led the project from discovery through launch, driving research, product strategy, MVP definition, UX design, validation, and delivery.

Key Achievements

80%
of users initiated a workflow on first visit. Organic activation — no onboarding tour, no marketing
15%
returned and ran a second workflow
2.000
active users in the first month, zero $ spend

Two rounds of research before designing a single screen

Round 1
Alpha testing, 3 initial workflows. Mixed results, but the pattern was more valuable than the outcomes.

EEAT Assessment worked. It gave users genuinely new data they couldn't get anywhere in Semrush, instant value, zero friction.

Keywords and Backlinks Opportunities didn't. Both reassembled data that already existed in Semrush tools. Experienced users saw no meaningful difference.

The finding that changed everything:

"Users are interested in the outcome, not in the process of how we generate it. These features might be a nice-to-have — unless the solution guarantees new actionable data."

Alpha research summary

Round 2
New workflows testing
10 in-depth interviews • 40 min each • 3 SEO specialists + 7 non-SEO users

9 out of 10 users accepted AI-powered, non-SEO workflows as a natural fit for Semrush, validating the product's potential beyond the core SEO audience.

The finding that changed everything:

This is a lot more in depth and is doing a lot of the research for me.

User. Beta research summary

Users need actionable data, not AI-formatted versions of data.

AI workflows earn user trust not by using AI, but by showing something the user couldn't see before. This became the filter for every subsequent design decision.

Launch three focused automated workflows and validate their value for users

Discovering uncovered areas of automation opportunities.

To prioritize, we assessed workflow frequency of use, skill requirements, and time cost. This process revealed three focused workflows.

First entry — Landing page

The landing page presents a library of predefined SEO jobs.

Each workflow clearly communicates:

  • the problem it solves
  • the expected outcome
  • estimated effort
  • potential time savings

Setup — Easy and visible

Users wanted to understand what happens after clicking Run Workflow.

To make the process transparent, the setup shows:

  • which data sources will be used
  • how the workflow processes information
  • what output users can expect

Output — Clear priorities, clear next steps

The goal is not to show more information, but to help users make progress.

Three principles. Each earned from research, not assumed.

New data, not repackaged data

If users could find it elsewhere in Semrush, we rethought it.

Answers inside the interface

Users always asked "what do I do now?" We stopped linking out. We put the answer next to the data.

Test concepts first, not after.

Test concepts before building them, not to spend a lot of time.

Outcomes

The product validated AI workflow automation as a scalable direction for Semrush.

Without a single marketing email, launch announcement, or in-product push:

As a result, the product evolved around guided workflows designed to reduce manual work, simplify research, and help users move from analysis to action faster.

Key Learning

Not every workflow generated meaningful adoption.

Some concepts that seemed promising showed limited demand after launch, reinforcing an important principle:

The challenge is not building more workflows. It's building the right workflows.

Long-term Impact

As new workflows were introduced, users had more reasons to return to the product and incorporate it into their day to day work.

The success of the initial release led to continued investment in new workflows, some of which later achieved retention rates above 80%.

The learnings from this project also influenced future AI initiatives across the Semrush ecosystem.

Other cases